terms and conditions
These General Terms and Conditions exclusively apply to all business relations between a customer (customer or ‘you’ hereafter) and Just Cavallor LLC (Just Cavallor, ‘we’, ‘us’ hereafter) relating to products offered by Just Cavallor and purchased by the customer through this website as defined below. We reserve the right to revise these terms and conditions from time to time at our discretion without prior notice.
ACCEPTANCE OF ORDERS
Just Cavallor is only able to take orders through the online store.
We validate your order and PayPal details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provided in the registration form. Our confirmation of your order brings into existence a legally binding agreement between us. We accept all orders for products and services subject to availability and certain security checks. Currently, we accept payment by PayPal only. Payment will be debited from your account before the dispatch of your purchase. All PayPal account holders are subject to validation checks and authorization by PayPal and Just Cavallor. We will not be held liable for any delays to your order this may cause. If payment is not authorized or if you fail our security checks, we will not be held liable for any delay or non-delivery.
AVAILABILITY OF PRODUCTS
Just Cavallor does not guarantee that all items included in the web shop are in stock at the time of your order. If online store products become temporarily unavailable, Just Cavallor shall promptly contact you by e-mail and hold your order until the product is back in stock, after which we will proceed to mail the product to you in the usual way. In the event that an individual product becomes permanently unavailable, we will seek to offer you a suitable alternative or give you a full refund.
Just Cavallor uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. For security reasons, we do not store any payment information in our database.
Just Cavallor cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.
PRODUCTS AND PRICING
The price of a product as shown on the Just Cavallor website is expressed in US Dollars all inclusive of tax. Just Cavallor reserves the right to amend any prices without any prior notice and at any time before a contract between a customer and Just Cavallor is concluded as well as the right to add or withdraw any product at any time.
METHODS OF PAYMENT
Just Cavallor will only accept advance payments made with PayPal. Products shall be dispatched after the full payment has been received by Just Cavallor.
We reserve the right to cancel any order the customer makes for any product if you fail our validation or security checks. In certain instances you may not receive email confirmation of an order being cancelled. If payment has been processed you will receive a full refund.
The customer has a right to cancel the sales contact without including the reason for cancellation. Such cancellation must be made in either writing or by return of the product(s) according to the guidance provided by our Return policy. Customer furthermore bears the risk of the returned product(s).
Delivery is made to the address stipulated by the customer. Just Cavallor will take the necessary steps to meet the delivery date set out on the order but may occasionally be affected by factors beyond our control and so cannot be guaranteed. The customer will be contacted as soon as an unexpected delay is noticed.
In the event that the delivered product does not conform to our quality guarantee, the customer is entitled to return the product which shall be at Just Cavallor’s cost. After validation of the defect, Just Cavallor will proceed to provide either a full or partial refund or a replacement of the said product.
Just Cavallor will not be liable or responsible for any failure to perform any of our obligations under these terms that is caused by events outside our reasonable control. In case of these Force Majeure events, Just Cavallor’s obligations will be suspended. The contract between the customer and Just Cavallor can, in such cases, be partially or fully terminated by yourself or by Just Cavallor. A Force Majeure occurs in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, Just Cavallor will attempt to resolve all issues in a timely manner.
Just Cavallor is committed not revealing with thirds information that you communicate to us. This information will be strictly used by our internal services only for the treatment of your order and to reinforce and personalize the communication between you and Just Cavallor. In order to protect you and ourselves from fraudulent transactions, Just Cavallor may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the „bill to“ address that you provide matches your PayPal address. Just Cavallor also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses. In the event that we choose not to ship an item, you will be notified by e-mail and any amount charged will be refunded.